How to buy from Douglas and ship worldwide
Douglas is Europe’s largest perfumery chain, selling premium fragrance, make-up and skincare — including selective and niche brands that are distributed only through authorised European retailers.
Where Douglas delivers — and what to do if that is not you
Douglas runs national online shops across Europe, each delivering within its own market. Selective-distribution rules mean some brands are only sold to addresses in specific countries.
Selective distribution is exactly the problem a European address solves: many niche fragrance houses simply will not sell to your country, and the grey-market alternative costs far more with no authenticity guarantee.
Retailers change their delivery countries without notice, so always confirm at checkout. If your own address is not accepted, a Budapest one will be — Hungary is inside the EU single market, and European shops ship there as a matter of course.
How it works
Get your EU address
Register for free and receive your personal Shipify address in Budapest, Hungary — a real street address inside the European Union. No monthly fee.
Order from Douglas to that address
Shop as any European customer would and enter your Shipify address at checkout. Your billing address can stay in your own country — the two do not need to match.
We receive and hold it
Your parcel appears in your panel the moment it arrives, with a photo on request. Storage is free for the first 30 days, so you can let several orders collect.
Forward it home
Pick your destination, combine parcels into one shipment if you like, and we ship door to door with full carrier tracking.
Ordering from Douglas: what actually matters
Practical notes specific to this retailer and what it sells.
Selective brands need a European delivery address
Some houses restrict sales by delivery country rather than by billing country. A Budapest shipping address is usually enough even when your card is issued abroad.
Keep the samples and the invoice
Douglas includes samples and a printed invoice. Leave both in the parcel — the invoice is what customs uses to value the shipment, and an accurate declaration clears faster.
Glass needs protecting
Fragrance bottles are heavy glass in light boxes. Bubble wrap and a fragile label cost a few euro per parcel and are worth it on anything breakable.
What people actually order from Douglas
Ranges you cannot buy through normal retail outside Europe — which is usually what makes the forwarding worth it in the first place.
Selective fragrance houses
Brands sold only through authorised European retailers, with distribution restricted by delivery country.
Douglas Collection
The retailer’s own make-up and care line, sold only in its own stores.
What forwarding costs
Per-kg pricing from our Budapest warehouse, with a small minimum. Work out an exact figure in the shipping calculator, or read how the EU address works on the package forwarding from Europe page.
Frequently asked questions
Can I buy from Douglas if they don’t deliver to my country? +
Yes — that is exactly what a forwarding address is for. You get a Budapest delivery address, Douglas treats the order as a normal European delivery, and we forward the parcel on to you. Always confirm at checkout whether the storefront accepts your billing card; the delivery address is the part we solve.
Can I pay Douglas with a card issued outside Europe? +
Usually yes. Most European storefronts accept international Visa and Mastercard, and your billing address does not have to match the delivery address. Some retailers additionally offer PayPal, which sidesteps the question entirely.
How much does the forwarding cost? +
It depends on destination and weight: a published per-kg rate with a small minimum, always shown in the panel before you confirm. Receiving a parcel costs a small intake fee. Consolidating several orders into one shipment is normally the largest saving available.
Can I combine several Douglas orders into one shipment? +
Yes, and you should. Parcels wait at the Budapest warehouse free of charge for 30 days, and you choose which ones travel together — you then pay international shipping once instead of once per order.
What about customs and VAT? +
You pay the store’s normal European price including VAT when you buy. Forwarding to another EU country involves no customs at all. For destinations outside the EU the carrier handles clearance and contacts you if duties apply — note that the US ended its $800 de-minimis exemption in 2025, so duties can apply to low-value parcels there too.
What if something needs to be returned? +
Returns are the genuine weak point of forwarding: once a parcel has left the EU, sending it back is usually more expensive than the item is worth. Choose sizes and variants carefully before ordering — this is the one part a forwarder cannot make cheap.
Other European shops
The same Budapest address works at every one of them — and parcels from different shops can travel home together.
Get your EU address
Free to register, no monthly fee — your Budapest address is ready in minutes.
Create your free account